Privacy Policy

Who we are

SolCheck LLC (“SolCheck,” “we,” “us,” or “our”) is a solar and battery installer based in Cibolo, Texas, serving Cibolo, New Braunfels, Seguin, and the Guadalupe Valley. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit solcheckllc.com, submit a form, request a quote or appointment, or communicate with us by phone, email, or text message.

By using this website or providing your information to us, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use the site or submit your information.

Information we collect

Information you provide

We may collect information you give us when you request a quote, complete a form, schedule a consultation, email, call, or text us, including your name, email address, phone number, property or mailing address, whether you own your home, your electric utility if you provide it, information about your energy use (such as a typical utility bill range), details about an existing solar or battery system, the services you are interested in, and any other information you choose to include.

You do not need to provide this information to browse the public pages of the site. If you do not provide information we need to respond, we may be unable to complete your request.

Information collected automatically

When you visit the site, we and our service providers may automatically collect information such as your IP address, browser type, device type, referring URL, pages viewed, dates and times of visits, and approximate location derived from your IP address, including through cookies and similar technologies.

Information from communications

If you call, text, or email us, we may keep records of those communications so we can respond and provide service. If we record calls for quality or training, we will do so only where permitted and, where required, with appropriate notice or consent.

How we use information

• Respond to quote requests, appointment requests, and other inquiries
• Schedule, confirm, and follow up on consultations and installation work
• Provide, operate, and improve our website, forms, and services
• Send service-related messages, such as appointment confirmations
• With your consent or as otherwise permitted by law, send marketing communications, including emails, calls, and text messages about our solar and battery products and services
• Measure website and campaign performance
• Maintain business records
• Protect our rights, property, and safety, and those of others
• Comply with law, regulation, and legal process

Text messages, calls, and SMS consent

By submitting your phone number and email on our website forms, you provide express written consent for SolCheck LLC, and our affiliates, agents, and service providers, to contact you at that number and email address about our products or services. This contact may include auto-dialed and/or prerecorded or artificial voice calls, text messages (SMS and MMS), and email, even if your number is a wireless number or is listed on a state or National Do Not Call Registry.

Your consent is not required as a condition of any purchase. Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (210) 338-0381 or info@solcheckllc.com. You may also request that we stop calling you by emailing a Do Not Call request or by telling us during a call.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Cookies and analytics

We may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand traffic, and measure the effectiveness of our pages and advertising. You can usually set your browser to refuse or delete cookies; some features may not work as intended if you do. Third-party analytics and advertising providers have their own privacy policies.

How we share information

We do not sell your personal information. We may share it:

• With service providers who help us operate the website, forms (including form-delivery services such as FormSubmit), scheduling, communications (including email, phone, and texting platforms), analytics, hosting, and related functions, only to perform services for us.
• With professional advisors and in business transfers, such as lawyers, accountants, or insurers, or in connection with a merger, acquisition, financing, or sale of all or part of our business.
• For legal and safety reasons, to comply with law or legal process, or to protect rights, property, health, or safety.
• At your direction or with your consent.

Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. We may use and share aggregated or de-identified information that does not identify you.

How we protect information

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep information

We keep personal information as long as reasonably needed for the purposes described here, including providing services, maintaining project records, resolving disputes, and meeting legal, tax, and accounting requirements.

Your choices and rights

You may decline to submit a form, opt out of marketing texts by replying STOP, unsubscribe from marketing emails, ask us to stop marketing calls, and adjust cookie settings in your browser. You may also request access to, correction of, or deletion of personal information we hold about you by contacting us below. We may need to verify your request. Depending on applicable law, including Texas law, additional rights may be available to you.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Links to other websites

Our site may link to third-party websites, including manufacturer and government pages. We are not responsible for their privacy practices or content.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do.

Contact us

SolCheck LLC
Cibolo, TX 78108
Phone: (210) 338-0381
Email: info@solcheckllc.com
Website: https://solcheckllc.com